Leominster, Massachusetts
Lowell, Massachusetts
United States - Nationwide
Lowell, Massachusetts
Lowell, Massachusetts
Cambridge, Massachusetts
Hyannis, Massachusetts
BOSTON, Massachusetts
Posted: 11-Feb-26
Location: Leominster, Massachusetts
Categories:
Internal Number: 197169
General Statement of Duties:
Assist with the organization and implementation of all campus activities; provides support and assistance to the Assistant Dean of Students on the Leominster Campus, enrollment and advising staff, SUCCESS counselor, full and part time faculty instructors, and students/guests/visitors. Answer multi-line phone, greet visitors, and schedule appointments. Requires occasional evening and/or weekend hours with appropriate notice and as directed by the Senior Director of Student and Campus Services.
Responsibilities:
- Collect and process confidential college documentation for students, faculty and staff;
- Distribute proper information to third parties in compliance with applicable laws and regulations; Provide appropriate resources, information and direction to guests/students;
- Greet all visitors to the campus and provide assistance and referral as necessary;
- Schedule appointments for services available both on the Leominster Campus and at MWCC in general; Provide support to affiliate services like Adult Education, Enrollment Services, Academic Affairs, ESL/ESOL programs;
- Compose, answer, and distribute correspondence and handle telephone and walk-in inquiries;
- Maintain records and files related to Leominster Campus operations;
- Provide support and information as required to APEX Property Management to ensure the safe operation of the campus facility;
- Manage campus room schedule and reservation;
- Work closely with Academic Affairs to ensure course registration and room assignment;
- Perform Banner entry tasks;
- Maintain databases and files in support of assigned campus programs;
- Supports food pantry operation;
- Perform other job related duties as required or assigned by the Senior Director and/or designee.
For complete union specifications please click here
Job Requirements:
Minimum Qualifications:
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.*
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.*
III. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.*
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.*
*Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Desired Qualifications:
- Strong interpersonal skills, accuracy, and attention to detail are critical.
- Must be comfortable working in a busy environment balancing multiple demands.
- Proficiency with M/S Office suite.
- Banner experience
- Multilingual candidates encouraged to apply.
Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information:
Salary: $50,246.56 - $68,067.22
An appointment made from outside the bargaining unit will be at step one unless the collective bargaining agreement dictates otherwise.
Grade: 13
Employee Status: Full-Time
Benefits: Yes
Hours per Week: 37.5 8 am - 4 pm Mon - Fri
Number of Weeks: 52
Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
