The Applications Analyst serves as a technical team member with respect to the ongoing maintenance and support of the University Student Information System, and other enterprise systems.  The position builds, maintains and supports new and existing applications and interfaces to support various offices on campus by integrating systems and processes.  The individual in this position also develops custom programming, reports, scripting and metric solutions per end user requirements. This individual meets with end users to analyze problems, develop solutions and configure applications to the appropriate specifications. 

Responsibilities (Include but are not limited to)

• Serve as a technical team member with respect to ongoing maintenance, upgrade and support of University Student Information System 
• Ability to translate business needs into IT processes 
• Meet with end users to determine business needs and requirements for process automation/integration 
• Create, modify and/or deactivate enterprise application user access accounts 
• Design, code, test and deploy new technology solutions for various offices as needed 
• Develop and follow best practices with respect to system configuration, data standards, integrity, and reporting 
• Develop reports and metric solutions as needed for various departments 
• Refine data, maintain existing technology solutions and code change requests 
• Analyze the performance of existing technology solutions and take action to correct inefficiencies/troubleshoot system related issues 
• Document all requirement gathering, requests for information and daily activities 
• Maintain proper programming documentation 
• Keep abreast of emerging technologies and programming languages, adapt to changing technology and seek ways to utilize emerging technology solutions 
• Develop a detailed knowledge of various departmental processes to facilitate applications support, requirement gathering and the software development lifecycle 
• Assist various users throughout the University as a technical support resource, responding to work order tickets as assigned 

Education & Experience

• Bachelor's or Associate's degree preferred; experience considered in lieu of degree 
• 1-3 years programming/analyst experience in a Windows/.NET environment
• Experience with relational databases, SQL Server, TSQL, and SSIS 
• Experience in a higher education environment preferred 
• Experience with academic ERPs/CRMs (e.g. Jenzabar, Slate, financial aid software (e.g. PowerFAIDs), reporting software (e.g. Infomaker, SSRS, PowerBI), Batch Programming, API Integrations, and developing within the Office365 suite (PowerApps/PowerAutomate), a plus 

Other Qualifications

• Strong problem solving, quantitative, and analytical ability
• Ability to handle multiple projects in a fast paced environment while keeping a customer service attitude
• Understanding of current technology and development trends around web, mobile, desktop and/or cloud computing
• Strong organizational skills and attention to detail
• Able to function independently while operating effectively within a team environment
• Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
• Flexible and able to multi-task
• Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision
• Professional, courteous demeanor and appearance; ability to work professionally with students, faculty, staff and administration and represent the University professionally to the public
• Cultural competency to work with diverse student and/or employee population
• Commitment to the mission of the University of Saint Joseph
• Physical ability to perform the essential functions of the position, with or without reasonable accommodation.

This is a fully on-site position. 

The anticipated hiring range for this position is $62,500-$69,500. The final offer will be based on the successful candidate's qualification and experience. 

Benefits:

• 403(b) with employer match
• Medical/Dental/Vision insurance
• Life insurance
• Paid time off & 10 paid holidays
• Parental leave
• Tuition Waiver (include spouse & dependent waivers)
• Long-Term Disability insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• 529 CHET savings plan
   

NON-DISCRIMINATION & TITLE IX INFORMATION

ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES INFORMATION

The University of Saint Joseph believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from different socioeconomic backgrounds, women, LGBTQ+ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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