New England HERC

• Oversee the day-to-day management of accessibility services:
  • Manage 3 Access Specialists
  • Manage the Accommodation Coordinator
  • Offer mentorship and professional development to the team
  • Research, up-date and implement best practices as they relate to supporting students with disabilities in higher education.
  • Implement an assessment strategy that measures all work done by the accessibility team and the impact of any accommodation and/or policy changes.
  • Manage the accessibility budget, provide data to support financial use or resource requests.
  • Determine what technology is needed to support the team or individual student access needs.
• Meet with students to provide advice and counsel, review eligibility for services, and determine reasonable accommodation for academic, residential/housing and co-curricular student needs.
  • Serve as the informal grievance officer, hearing any grievances around accessibility services.
  • Serve as a point person for students and families expressing a concern with services.
• Create collaborative opportunities with key access stakeholders across the institution. Work with them to develop and present educational programs and presentations to faculty, staff, students, and other university constituents.
  • Oversee the SLD (substitution committee)
  • Co-manage the Faculty Advisory Board and support team members work with the Student Advisory Board.
  • Serve as the point of contact for student clubs.
  • Support the accessibility team in delivering presentations about services across the office.
  • Serve as the point of contact for IT, Web Services, Purchasing and others seeking to infuse access into their day-to-day work.
  • Liaison with career services, transportation, dining, global education and residential life about processes for implementing accommodations
• Other duties as assigned, including participating in StAAR management meetings, StAAR team meetings and other hiring and committee work as deemed appropriate by the Associate Dean.

• Master's Degree in higher education or related field (or equivalent education and experience)
• 5 or more years? experience in disability services administration, including managing accessibility services
• Experience managing and mentoring young professionals
• Knowledge of relevant laws and legal precedence including ADA, FHA and Section 504 of Rehabilitation Act and the Tech Act
• Excellent organizational, problem solving and interpersonal skills
• Strong verbal and written communication skills

• Experience working with young adult/adolescent population
• Thorough understanding of student development and learning theories and best practices

Special Work Schedule Requirements:

This is a hybrid role expected to be on campus 3-4 days each week.