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AV Assistant (Future Opportunities)
JOB SUMMARY: Part-time, entry-level position that provides audiovisual technical support to the CCRI faculty, staff, students, and community within the classroom and for college and community events.DUTIES AND RESPONSIBILITIES:Provide Tier 1 level customer support, troubleshooting, and resolution with audiovisual hardware and software applications, online education and video conferencing applications, and other peripheral devices used within classrooms, conference rooms, and event spaces Provide professional and courteous customer service to clients of varying technical expertise and needs Ensure accurate technical and end-user issue documentation and ticketing. Courteously obtain and c
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