Boston, Massachusetts
Boston, Massachusetts
Worcester, Massachusetts
Boston, Massachusetts
Cambridge, Massachusetts
Waltham, Massachusetts
Cambridge, Massachusetts
Posted: 28-Sep-23
Location: Henniker, New Hampshire
Type: Full-time
Categories:
Employment Type:
Organization Type:
Preferred Education:
The primary objective of this position is to provide high quality customer service to NEC students and families regarding financial aid, billing and payments.
• Promptly answer incoming calls and make outreach calls;
• Effectively and accurately communicate Federal and Institutional financial aid and billing polices and procedure;
• Assist students to obtain all available funding to help cover account balances;
• Assist students with the completion of financial aid and billing requirements;
• Process and reconcile payments.
- 1-3 years customer service experience.
- Associate's degree in Business, Finance or related field.
- Strong knowledge of Microsoft Office products.
- Experience working in a business office (preferred)
- Experience working in higher education (preferred)
