Administrative/Support, Research - Laboratory/Non-Laboratory, Staff/Administrative
The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world. Within HBS, the DRFD helps to build and develop the faculty and facilitates the creation of enduring knowledge that shapes both business scholarship and the practice of business by providing unparalleled faculty support. The School's largest administrative department, the DRFD houses approximately 250 full-time and part-time staff members. As a premier service organization, and in collaboration with colleagues across the School, the DRFD staff delivers high-touch, customized support to the faculty, demonstrating solid judgment and high standards of responsiveness and professionalism.
Behavioral Research Services serves the data collection needs of HBS faculty, doctoral students, and their collaborators conducting a broad range of research, including laboratory and field experiments, online data collection, survey research, and other methods of gathering data from research participants. The team manages the HBS Behavioral Laboratory (BeLab), a state-of-the-art facility in Harvard Square, and provides methodological consultation, participant recruitment, and data collection services.
Reporting to the Associate Director, Research Administration and Behavioral Research Services, the Assistant Director is responsible for daily operations and service delivery to HBS researchers, by (i) developing and implementing, in partnership with the Associate Director, a departmental strategy to ensure that HBS faculty's evolving behavioral research needs are fully met, (ii) managing the BeLab team (currently one Coordinator and a group of part-time undergraduate lab assistants) and the delivery of core in-house laboratory and data collection services, and (iii) providing methodological expertise and executing project work, as an individual contributor, for behavioral research projects run by HBS faculty.
Primary responsibilities include:
Developing and maintaining an ongoing subject recruitment plan that ensures that the HBS subject pool provides the number and types of research participants that studies require.
Maintaining relationships with vendors of online panels of research participants (e.g., Dynata, Lucid, Prolific), engaging and negotiating with vendors on behalf of HBS researchers seeking populations not available in the HBS subject pool.
Serving as a consultant to faculty and researchers engaged in behavioral research, providing guidance and best practice on data collection methodologies, design, and implementation.
Providing or coordinating support for a wide range of technologies, software, online platforms, and other tools that support the needs of HBS behavioral researchers (e.g., Qualtrics, oTree, Zoom, video recording and editing, eye tracking).
Overseeing the Coordinator's management of (i) a cash fund for in-person payments to research participants, and (ii) the purchase and delivery of a variety of electronic methods for online payments.
Coordinating and communicating with other HBS departments or functions as necessary to ensure that departmental services are in full compliances with (i) IRB-approved research protocols, and (ii) Harvard and HBS financial policies, particularly those governing payments to research participants.
Maintaining a strong partnership with service providers in other parts of Harvard University, at peer institutions, or at other organizations that offer behavioral research resources that may be valuable for HBS faculty, representing the needs of HBS researchers and serving as their point of contact as appropriate.
Partnering with the Program Director, Field Experiments and Behavioral Research Methodologies, in the development of a field experiments program and in providing methodological guidance and support.
This position is approved for a 2-year term (with the possibility of renewal/extension) which begins on the person's first day of employment. This 2-year term limit does not apply to current Harvard employees.
During the current period of COVID-19 related restrictions, this position may start as a remote position with the transition to onsite at HBS campus in Boston, MA when the office reopens.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process.
Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice. Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Master's degree related to behavioral research required (e.g., psychology, economics, sociology, marketing); PhD preferred. Minimum of 5 years of experience with behavioral research. Knowledge of experimental design, survey design, and sampling techniques.
The ideal candidate (i) has experience running a research laboratory, including supervising or managing laboratory staff, and (ii) is both excited about the endeavor of academic research and comfortable in a behind-the-scenes role supporting others' research.
Additional knowledge, skills and abilities:
Strong written and oral communication skills, with attention to detail.
Strong customer-service orientation.
Ability to work independently and on a team.
Ability to find creative solutions to challenges.
Discretion, sound judgment, and initiative.
Diplomatic skills and an ability to thrive under pressure are essential.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53492BR
About Harvard University Business School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.