At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Patient Experience Representative will be responsible for:
Receiving and greeting visitors and staff for admissions.
Collecting, verifying, and recording required information.
Entering related information on hospital & departmental computer systems in a timely manner.
Answering, screening and routing telephone calls.
Performing unit support tasks such maintaining logs & records, updating bedside information and opening/sorting mail.
Assisting nursing with administrative tasks.
To qualify, you must have:
High school level education.
0 - 12 months of previous work experience.
The ability to interpret data and take appropriate action.
Excellent verbal & written communication and interpersonal skills.
Healthcare experience preferred.
Schedule: Monday- Friday (4:00PM- 12:30AM)
*Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3109648
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.