The Nurse Manager is responsible for day to day patient flow and clinical operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager will oversee direct patient care, including patient and family education. The Nurse Manager will delegate triage of unexpected patients to the Oncology Nurse Navigator and working collaboratively with the Charge Nurse will modify nursing assignments as needed to meet the needs of patients. The Nurse Manager provides clinical leadership and management, and promotes professional growth for self and staff. The Nurse Manager demonstrates systems thinking, responsive to inclusion and diversity, collaboration, clinical judgment, clinical inquiry, facilitation of learning and advocacy for patients and staff. The Nurse Manager acts as the unit-based clinical expert. Specific duties and responsibilities may vary across the different programs and areas. The Nurse Manager uses theoretical, evidence-based, and experiential knowledge to advance clinical practice. Serves as a mentor for clinical staff within Nursing and Patient Care Services to nurture leadership potential and to promote professional development of others. The Mission, Vision and Core values of the Dana-Farber Cancer Institute are incorporated into all areas of practices.
PRIMARY DUTIES AND RESPONSIBILITIES:
Collaboration: Has direct involvement in patient care, and practice issues, involves/recruits diverse resources when appropriate to optimize patient outcome. Recognizes the limits to clinical judgment and seeks multidisciplinary collaboration and consultation with dynamic situations.
With the Nursing Director or Associate Chief Nurse, maintains administrative and clinical continuity within ambulatory services.
Participates as an active member or substitute member for committees within the Department of Nursing and Patient Care Services requested by the Nursing Director or Associate Chief Nurse.
In collaboration with Clinical Specialist assures staff compliance with required competencies and annual requirements, ensures compliance with regulatory agency requirements.
Demonstrates knowledge of computer systems in use at the Institute.
Provides input into the annual budgetary process.
Participates in the Nursing Leadership on-call schedule
Systems Thinking: Develops, integrates and applies a variety of strategies that are driven by needs and strengths of the patient/family unit, disease center, and institutional. Negotiates and navigates systems for both patients/families and employees. Demonstrates leadership by directing patient flow, staff allocation, and assessing system issues.
Develops daily staffing assignments for all clinical staff in collaboration with the Charge Nurse.
Supports and/or provides patient care activities as needed.
Supports and/or provides patient and family education.
Responsible for patient flow, and coordination of care with the assistance of the Charge Nurse.
Collaborates with Practice Manager, Charge Nurse, and Nurse Director to ensure compliance with institute and departmental policies and procedures.
Assesses and intervenes to meet the needs of the patient population served.
Monitors the environment of care with attention to patient safety.
Through collaboration with leadership team, assures continual regulatory readiness.
Promotes the Nursing Department Professional Practice Model and the Quality Plan.
Personnel Management (Advocacy): Supports care of patient, family and community by carefully attention to include the DFCI mission in all decision making, and reflect mutually and competent patient/professional relationships.
Supervises RN's and clinic assistants.
In collaboration with Nurse Director, oversees the hiring, orientation, evaluation, coaching and mentoring of staff in accordance with Human Resource policies. In collaboration with Clinical Specialists and Nurse Director, provides unit based training/education/in-services/orientation.
Promotes and encourages professional growth and leadership potential of staff.
Clinical Inquiry: Improves or individualizes standards and guidelines for person or population, with attention to current practice, review of literature, research, and education, with acquired knowledge and skills needed to address questions arising in practice and improve patient care.
Assists with development, implementation and monitoring of unit-based quality improvement, safety and patient satisfaction activities that are consistent with the goals of the Department of Nursing and Patient Care Services
Facilitates continuous quality improvement in processes and services as directed.
Clinical Judgment: Synthesizes and interprets multiple, sometimes conflicting sources of data, can make judgment based on immediate understanding of situation, patient experience.
Serves as unit based clinical expert.
Coordinates and participates in unit-based audits and monitoring of nursing quality indicators.
Participates in the development of professional nursing practice and standards/policies.
Maintains practice that is evidence-based and consistent with nursing policies, procedures, and Standards.
Promotes a community of inclusion. Fosters a systematic awareness of the diversity that exists within the organization including but not limited to culture, ethnicity, gender, and age, and promotes an environment that is sensitive to the needs of diverse patient populations.
Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.
Facilitator of Learning: Seeks opportunities to teach, coach, and mentor, and to be taught, coached and mentored. Adapts educational objectives to both the patient population and the staff that serve them. Creatively modifies an individual's need, to create an environment of success.
Participates in professional organizations and community activities.
Participates in continuing education and role development:
Demonstrates an understanding of the clinical research process
Identifies personal goals in professional and educational activities that promote self-development.
Functions in the leadership role
Works collaboratively with all members of the unit leadership multidisciplinary team.
Serves as a role model for effective communication, problem solving, and conflict resolution for members of the team.
Supports the research and evidence- based practice activities of Nursing and Patient Care Services.
Supports the principles of Shared Governance
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Critical thinking, collaboration and excellent communication skills.
Clinical expertise with in the care of the oncology and hematology patient population, including but not limited to administration of anticancer agents and blood products.
Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric.
Provides direct supervision to RN's, Clinic Assistants, and other support personnel. Number supervised may vary.
MINIMUM JOB QUALIFICATIONS:
Licensed as a Registered Nurse in the Commonwealth of Massachusetts
Baccalaureate degree required; Baccalaureate degree in nursing preferred
Master's degree in Nursing is preferred
Certification in Nursing is required. Oncology Nursing Certification from ONCC (OCN or other) is preferred
Minimum of 3-5 years oncology experience required
Minimum of 1 year of nursing leadership or charge nurse experience required
Internal Number: 2020-20551
About Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.