Position Summary: Position is on-site at our Middlebury, VT campus.
The Business Analyst partners with stakeholders seeking to improve business processes, implement new technical solutions, or replace existing technical solutions.
The Business Analyst performs needs analysis, requirements gathering, creates technical documentation and acts as a liaison between customers and technical staff.
Essential Functions: Offer is contingent upon successful completion of a criminal background check.
Utilizes knowledge of Middlebury technical stack and the software development life cycle (SDLC) to ensure offered solutions fit into ITS vision and direction while meeting client goals.
Analyzes business processes and workflow through a technical lens, seeking to drive efficiencies and innovation that technology may provide.
Effective and efficient analysis of data within databases (using SQL), spreadsheets, or other formats.
Provides Quality Assurance (QA) plans or testing for solutions developed for clients.
Ensure minimal disruption of delivery of services and minimal risk of data breaches by implementing industry best practices and meeting security and compliance guidelines.
Assisting clients with planning technical improvements and acting as a technical liaison between clients and developers.
Perform other duties as assigned to assist the department in maintaining its mission and deliver required services.
Supports effort, in collaboration with management, to develop overall strategy for aligning objectives, activities and outcomes across projects.
Assists with assessing effectiveness/success of project outcomes/deliverables on a short- and long-term basis.
Engages others in developing innovative solutions to important, highly-complex strategic and operating problems; cross-department and divisional considerations are often present.
Works independently and as a member of a team
Develops and documents complex business processes and workflows.
Develops business process and workflow diagrams
Designs and optimizes complex business processes and workflows
Partners with Enterprise Architecture group to develop complex technology solutions to support enterprise business processes
General Responsibilities: *Use ITS Mission (http://www.middlebury.edu/offices/technology/its/mission), Vision and Strategic Direction (http://www.middlebury.edu/offices/technology/its/vision) as guiding principles to shape your activities and objectives. *Use ITS Values (http://www.middlebury.edu/offices/technology/its/values) as guiding principles to shape how we work and conduct ourselves as a member of ITS. *Identify opportunities for professional development and continually seek to add value to Middlebury by enhancing your skills and expertise. *Must demonstrate a willingness and proficiency for learning new development environments, tools, frameworks, and languages. *Must be able to work cooperatively with other technical and functional users and accept direction from supervisors. Key Relationships *With Supervisor *With members of workgroup and team(s) within ITS *With workgroup managers and key staff within ITS *With faculty, staff, students and other customers and partners of ITS *Performs other related duties as assigned.
Qualifcation Education: Bachelors degree in technology field or equivalent experience.
Knowledge, Skills and Abilities: *Extensive knowledge of the principles, design and implementation of IT applications, systems and infrastructure. *Ability to apply best practices in business process improvement *Knowledge of best practices for testing and quality assurance. *Excellent SQL skills *Strong technical writing skills *Strong technical aptitude *Strong analytical skills *Strong written and verbal communication skills *Knowledge of generally accepted best practice project management skills *Business Analysis, requirements gathering, consultative engagements with customers *Familiar with best practice security protocols and safe computing practices.
Experience: *5-8 years of progressive experience with demonstrated success in providing Enterprise IT Services and/or Business Process Analysis, Development, and Improvement is required. *Experience in the design, implementation and hands-on management of substantial and complex IT applications, systems and infrastructure is desired. *Experience with or extensive knowledge of data integration techniques and technologies is desired. *2-4 years experience working extensively with a variant of SQL is desired.
From its proud history spanning more than two centuries, Middlebury College has emerged as one of a handful of the most highly regarded liberal arts colleges. Middlebury is unique among these schools in being a classic liberal arts college that also offers graduate and specialized programs operating around the world.