At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Cardiology team and discover how your talents can change lives. Yours included.
As the Heart Center interfaces with various groups and Departments, the AAII should have excellent interpersonal skills and social facility in obtaining cooperation and support from all aspects of the organization.
This Administrative Associate II will be responsible for:
Providing administrative support to Cardiology Fellowship Program and Fellowship Coordinator.
Transcribing and typing correspondence, forms, reports and other materials involving complex scientific, technical and/or specialized terminology from recorded dictation or rough draft. Proofreading and editing materials for grammar, punctuation and spelling.
Answering, screening and routing calls; greeting/directing patients/families, visitors and staff.
Scheduling appointments/meetings and maintaining calendars for physician/supervisor(s). Reserving meeting locations, ordering refreshments and preparing meeting agenda. Preparing travel arrangements as necessary. Assisting in organizing and scheduling conferences, seminars and other department sponsored programs or events.
Maintaining departmental files, records and databases. Entering information from source documents into computer databases and/or spreadsheets, compiling, printing and distributing periodic reports, mailing labels and other information as needed. Maintaining department/office library of reference books, journals, slides, films and other materials.
Monitoring and maintaining office equipment and supply inventory. Reordering standard office supplies according to established guidelines and requesting equipment repair services as needed. Receiving and reconciling supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicating with hospital support service departments to request needed services.
Preparing, routing and tracking routine administrative forms and documents. Routing materials for required authorizations and monitoring receipt by final destination. Communicating with other hospital departments to resolve delays and errors.
Performing routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials and sorting, collating and distributing documents.
Providing positive and effective customer service that supports departmental and hospital operations.
To qualify, you must have:
A high school level of educational development, up to one year of basic secretarial training and six to twelve months of previous experience.
The analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
BCH offers competitive compensation and unmatched benefits, including flexible schedule, affordable health/vision/dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2917129
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.