Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate and graduate degree programs at its campuses in Boston, Massachusetts, New York City, and Valencia, Spain, and through its award-winning distance learning program, Berklee Online. As of 2016, the College through an innovative merger brought together two distinguished institutions--Berklee College of Music and the Boston Conservatory at Berklee--that are dedicated to nurturing the creative and career potential of the world's most inspired musicians and artists. Berklee's commitment to arts education is reflected in the work of its students, faculty, and alumni--hundreds of whom have been recognized with Grammy, Tony, Oscar, and Emmy awards. At Berklee students explore interdisciplinary approaches to music, dance, theater, film, including performance, music/business management, music therapy, music education, production and technology, and more. With students and alumni from more than 100 nations and with educational partners across the world, Berklee is forging new connections among art forms, musical traditions, and technologies to build a dynamic, diverse, and collaborative global arts community.
Responsibilities of the Position
Reporting to the Associate Dean of Student Health and Wellness, the Director of Counseling Services (Director) provides the administrative leadership, vision, and strategic direction for student mental health counseling services for the College. The Director is responsible for creating inclusive, equitable services and programs and promoting a welcoming and safe atmosphere in which unique identities and perspectives are expected, respected, and supported at all levels. Supporting the ongoing professional development, managing students' need for rapid access to care, and recruiting and supervising a full-time staff of seven licensed mental health professionals, as well as overseeing and assessing the existing and evolving graduate/doctoral internship program, are key responsibilities of the Director. As part of the Health & Wellness unit within the Student Affairs, Diversity, and Inclusion (SADI), the Director works in a connected, coordinated, and collaborative manner with immediate colleagues, particularly the Office of Student Wellness a dedicated case manager, and with other partners throughout the College to promote student engagement and earning with an emphasis on openness, inclusivity, prevention, and respect for the human experience. The Director will create and champion an innovative student-centered model of care designed to meet the unique needs of musicians and performing artists that taps into existing formal and informal networks, as well as community-based resources. This model of care will align with SADI priorities, Student and Enrollment and Engagement (SEE) principles, and strategic engagement and learning outcomes. Counseling staff presence within the campus community is a priority. Approximately 30 percent of the Director's time will be dedicated to managing a clinical caseload adhering to a short-term model of care. The Director is also responsible for data collection and reporting, and assuring compliance with all legal mandates and ethical codes that govern mental health counseling.
Collaborate with Valencia medical team to provide for continuity of care for students going or returning from abroad.
Develop a robust menu of counseling services (e.g., groups, psychoeducational classes, online self-help assessment and referral platforms) that are relevant to musicians and performing artists, international students and marginalized students.
Respond to psychiatric emergencies and facilitate psychiatric hospitalizations as needed. Assist clinical staff in evaluating and managing high-risk cases.
Oversee vendor contracts and daily coordination with after-hours on-call counselor.
Oversee and implement all policies and procedures related to mental health counseling services.
Oversee annual operating budget. Reconcile all budgetary transactions. Forecast needs as part of annual budget cycle based on strategic priorities of Health & Wellness, SADI and SEE.
Serve as member of CARES Team, which coordinates college-wide response and support plans for concerning/at risk students.
Assist in readmittance process and provide clinical expertise the Associate Dean, Health & Wellness regarding students' readiness to return to the college following psychiatric hospitalization or psychological medical withdrawal.
Oversee all printed and web content regarding the mental health and counseling services.
Serve as system administrator for electronic medical records, schedule system and related processes; lead the preparation of monthly and annual report that highlights significant changes in demographics, volumes, needs, and trends to inform strategic priorities.
Implement student learning assessment outcomes for students who utilize counseling services.
Educate faculty and staff on mental health services through a comprehensive outreach strategy and printed materials in order to encourage appropriate and smooth referrals.
Direct, or serve on, campus-wide or divisional committees.
Collaborate on high-risk situations with the Associate Dean, Health & Wellness, the Senior Director of Public Safety Services, Chief of Police (or designee), Housing and Residential Life staff; and the after-hours On Call counselor.
Respond to crises that affect the community through specialized programming, memorial services, formulation of support groups, or other outreach efforts.
Characteristics of the Successful Candidate
Minimum qualifications include a master's degree in social work, psychology, or counseling with a progressive history of increased administrative responsibility, supervision of professional clinical staff, and demonstrated successful leadership. Must hold a current license in social work, psychology, or counseling in the Commonwealth of Massachusetts or be license-eligible prior to start date. Prior experience working in a higher education setting and/or with a college-age population preferred. The ability and qualifications to apply for authorization of temporary involuntary hospitalization in Massachusetts is strongly preferred. Other important considerations in the selection of the Director of Counseling Services include: ability to plan and assess a complex operation using staff, time, budgets, and other resources for the accomplishment of student engagement goals and objectives; demonstrated evidence of culturally inclusive and equitable practices that value students' lived experiences in all aspects of their social and cultural identities; expertise in the provision of consultation services for faculty, staff, and other constituents of the College; ability to conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities; ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes; experience in the use of new technologies for improving service delivery and evaluations; evidence of strong interpersonal as well as excellent communication ability--oral, written, and presentation skills; and facility to respond to emergency situations in a timely and highly professional manner.
In addition to the qualifications stated above, key stakeholders identified the capabilities and attributes of a successful candidate listed below.
Be aware of national issues affecting campuses and proactive in collaborating with faculty, staff, and students to work through such issues.
Demonstrate a commitment to a strong collaborative style and capacity to build bridges to departments, faculty, students, and the community to facilitate open discussions and joint ventures.
Possess a high degree of emotional intelligence, cultural competency, and facility to relate to individuals of all identities.
Enthusiastic supporter of innovation and creativity to both enhance and grow services.
Adept at training faculty and staff on mental health concerns of distressed students, and how and when to properly refer a student to the center.
Experience with Title IX and sexual assaults.
Be an unwavering advocate of diversity, equity, and inclusion.
Possess an appreciation for the distinctive experience of musicians and performing artists, including the degree of focus they bring to their craft and the stress that can be produced through a continuous process of critique.
Promote professional development for self and entire staff.
Possess a vision for, and understanding of, the role of wellness education within a higher education campus community; appreciate the importance of proactive educational outreach and possess the teaching, presentation, and programming skills to deliver content adapted to the needs and interests of varied audiences.
Demonstrate strong managerial skills related to systems thinking, staffing patterns and needs, budget management, student services, and program development.
Maintain a commitment to continuous improvement and professional development by being actively engaged in professional associations and alert to evolving trends and emerging best practices.
Be familiar with state licensing requirements, regulations, and compliance issues governing professional ethics and standards of care in the area of counseling/mental health services.
Cover letters and resumes and other materials should be directed to:Spelman Johnson, the search firm contracted to support the recruitment of this position; vbs@spelmanandjohnson.
Applicants who are both interested and qualified should submit the following materials: * Cover letter that addresses the applicant's capabilities and experiences. * A resume or CV.
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Internal Number: R0001688
About Berklee College of Music
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creativity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.