At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed HR team and discover how your talents can change lives.
This Manager, Workforce Optimization, Reporting & Analytics will be responsible for:
Developing, execute and sustain a defined workforce analytics strategy to deliver key metrics, reporting and KPIs and reinforce execution of Boston Children's business strategy and goals.
Supporting implementation of reporting strategy to ensure reporting continuity at go-live for historical data in HCM systems, EDW and MicroStrategy and timely delivery of reports to leaders and managers.
Collaborating with representatives from workforce system to execute Phase I and Phase II of the Analytics Roadmap.
Monitoring enterprise workforce data streams (e.g., scheduling, timekeeping) to identify emerging trends and determine steps to avoid unforeseen expenses.
Utilizing workforce modules and other data sources to identify trends (e.g., scheduling, timekeeping, overall time evaluation) and utilize predictive analytics to forecast staffing needs.
Overseeing aggregation and delivery of timely Workforce Optimization reports that summarize findings and provide recommendations to business leaders based on data trends.
Providing guidance to all levels of management across the enterprise on accessing, interpreting and analyzing reports and KPIs related to workforce trends.
Supporting ad hoc reporting requests for enterprise leaders and managers.
Leading a team of Workforce Planning Analysts to ensure timely delivery, accuracy and consistency of workforce data reports.
Coaching, develop and strengthen skills of direct reports.
Collaborating with HRBPs and business leaders to understand key data needs. Work collaboratively with HRIS to align planning, share knowledge and reinforce success of broader Workforce Optimization Department.
To qualify, you must have:
Bachelor's degree required in related field; advanced degree in an area related to data analytics (e.g., Data Sciences, Business Administration) preferred. 8 years required experience in data analytics, dashboards and reporting, preferably workforce analytics. Experience in a healthcare environment and experience in Kronos strongly preferred.
Proficiency in analytics capabilities and a strong ability to identify key data needs and create reporting for end-users that address operational requirements.
Advanced knowledge of statistical tools that can drive forecasting, key data insights and improve workforce decision-making required.
Strong experience in working with HCM and workforce management systems is required.
The ability to consolidate multiple streams of data and convey complex data in an engaging and visual manner that identifies opportunities for operational improvement required.
Proficient in SQL Query, SPSS, Excel and Tableau required.
The ability to solve complex business problems using data while developing/leading a team.
Demonstrated ability to build relationships with diverse stakeholders across levels and business units.
BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.
BCH is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. * LI
Internal Number: 2905621
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.