The Assistant Director will support the programming and education operations of Off-Campus Housing and Support Services (OCHSS), which supports Northeastern University learners living off campus or beyond Boston while in class, on co-op, and/or participating in co-curricular beyond Boston experiences. The Assistant Director is an integral part of the OCHSS team and will be responsible for the planning, development and execution of curated community building and educational programs intended to allow Northeastern students to have a successful off-campus experience. The Assistant Director assists in the creation and execution of OCHSS programs that provide expertise in housing, education on tenant rights and responsibilities, building and maintaining a sense of community, and creating a network for students wherever they are learning. Educational efforts will include topics on housing in Boston and beyond, rights and responsibilities, and knowledge of off-campus living. Programming efforts will enhance learners' experience living off-campus or beyond Boston, keep learners connected to their peers and Northeastern on-site programs, provide opportunities to personalize networks across boundaries through alumni engagement and networking, facilitate community and civic engagement opportunities, and create smooth transition opportunities as learners move in and out of experiences. The Assistant Director will provide direct support to the Associate Director of Housing regarding OCHSS programming and educational efforts. This includes OCHSS signature programs, Co-op Connector program, Community Ambassadors, SAIL, creating marketing and promotional materials, and developing newsletter and social media content. The Assistant Director will be responsible for the supervision of the Beyond Boston Blogger and Instagram volunteer program, program assessments, program logistics, such as room bookings and catering orders, etc. Responsibilities will also include attending tabling events, creating and giving presentations at orientation and other welcome events on behalf of the office. The Assistant Director will provide high quality customer support and expert advice to students, parents, faculty and staff in search of safe, affordable off-campus housing in the Boston area and beyond. She/He/They will advise students and parents with questions and concerns pertaining to renter's rights, landlord/tenant rights, and off-campus responsibilities, as well as manage the Lease Genius program and review leases in conjunction with the Assistant Director of Housing in OCHSS. The Assistant Director will report to the Associate Director of Programming and Education. The Assistant Director will collaborate with the offices of Student Affairs, Housing, Alumni Relations, Employer Engagement and Career Design, City and Community Affairs, Office of Student Conduct and Conflict Resolution and other University departments to support the work of OCHSS and the office 2025 initiatives.
- Bachelor's degree in Student Personnel or related field, Masters preferred - 4-6 years of work experience in student affairs, event planning and/or related field. - Strong customer service focus, communication, writing skills, and ability to work independently and collaboratively. - Comprehensive understanding of student development research and theories. - Experience working in a diverse, fast-paced, student-centered service environment. - Well-developed interpersonal and presentation/public speaking skills. - Innovative problem-solving ability. - Ability to collaborate with stakeholders and work positively and productively with parents, faculty, staff and community members. - Good working knowledge of MS Office programs (Word, Excel, and Publisher), Adobe Suite, Social Media, and web-based marketing programs. - Travel required.
Requisition Number: STFR005667
Internal Number: 62803
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs, our signature cooperative education program, as well as student research, service learning, and global learning build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.