At the University of Cincinnati Online (UC Online), we deliver a world-class experience for students seeking online flexibility and University of Cincinnati quality. From inquiry to graduation, we push the boundaries of what is possible and drive innovation in online education at the University of Cincinnati. With a student-centric approach and data-driven decision making model, we support students through the online lifecycle of program discovery, program participation, and degree attainment. Our students realize their hope for a better future through real-life learning at an institution with a legacy of research, innovation, and accomplishment.
In fulfillment of this mission, UC Online invites applicants to the position of Student Success Coordinator. We are seeking a forward-thinking innovator who is eager to join UC's newest academic unit as we build the next chapter in online education.
The Student Success Coordinator provides administrative and logistical support to students and faculty immersed in online courses, certificates, and degree programs. The Student Success Coordinator provides operational support to students and faculty regarding educational program issues such as student consultation and advising, registration, course selection, ordering course materials and textbooks, student success strategies, and the timelines to complete all items regarding degree programs, certificates, or courses. The Student Success Coordinator serves as a liaison between college personnel, faculty, and new and returning students. This individual will have extensive contact with online students and will need to develop relationships that encourage and support student progression and program completion.
Additional Application Information
This position is based on the UC Main Campus in the Clifton area of Cincinnati, OH and the selected candidate will be expected to work on-campus.
Bachelor's degree or equivalent combination of education and experience
A minimum of two (2) years of experience in support of student retention within a higher education institution
Proficient in essential office technology (Ex: MS Office Suite applications)
Excellent oral and written communication skills
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.
SF:OMJ SF:RM SF:INS SF:IND; SF:INS
Internal Number: 38360-en_US
About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.