Reporting to the Chief Recruitment & Engagement Officer for Enrollment Management, the Assistant Vice President (AVP) for Enrollment Management has overall responsibility for the enrollment strategies that align with and supports the vision and ambitious goals at both the undergraduate and graduate professional level. The Assistant Vice President will have oversight of enrollment management including Admissions and field Recruitment teams. The primary focus for this role is to scale the experience related to new student enrollment process, which includes managing the learner journey for prospective students through new student registration. The AVP of Enrollment Management is expected to work effectively in a matrix organization, partnering closely with colleagues in Marketing & Recruitment, Finance, Data & Analysis, Regional Deans and CEOs, Enrollment Management Contact Center, and International Enrollment Management.
The key responsibilities of the position include:
Serve as a key member of the Chief Recruitment and Engagement Officer's senior team by providing enrollment and retention strategies to scale professional undergraduate and graduate programs against aggressive multi-year enrollment goals.
Provide strategic and operational oversight for the student enrollment experience through analyzing and evaluating data to ensure annual enrollment goals are being met.
Provide oversight on enrollment goal setting, partnering with Finance and Academic Leadership and Data Analysis teams to identify market opportunities for existing program suite as well as new program opportunities.
Collaboration with Northeastern's regional teams to maximize enrollment technologies and strategies that can be leveraged by regional enrollment teams which are expected to be deploy connected yet independent in their execution within region.
Manage and provide leadership to direct reports in the following key functional areas: Enrollment Coaching and field recruitment team.
Oversee relationships with internal partners and external vendors, including setting KPIs and managing results towards expected goals.
Collaborate closely with the AVP of Marketing Operations and Technology, Director of Marketing for Enrollment Management, Director of Regional Marketing for Enrollment Management, Director of Performance Management for Enrollment Management, Associate Director of Quality Assurance for Enrollment Management and across all Colleges to ensure strategies are comprehensive and integrated to meet goals.
Ensure that the College is in compliance with federal and state regulations with respect to enrollment practices and the awarding of financial aid.
Partner with colleagues in Learner Services, Advising and Career Coaching to develop retention driving strategies to improve current student experience to ensure annual student enrollment goals are met.
Master's Degree required; doctorate degree preferred. At least 10-15 years working in a professional position at an institution of higher education, preferably in an enrollment management, sales/coaching, admissions, or similar office. Must have at least 7-10 years supervisory experience; preferably experience with leading teams from various units. Must be able to think critically and provide strategic guidance on enrollment and retention-related matters. Must have the ability to work in a fast-paced environment with tight deadlines. Must have the ability to multi-task, organized, and work independently within a matrix organization. Must have a high level of customer service skills and attention to detail. Expected to have strong and collaborative approach to managing relationships within complex environments. Occasional travel required.
Requisition Number: STFR005572
Internal Number: 62156
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs, our signature cooperative education program, as well as student research, service learning, and global learning build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.