At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Information Services Department and discover how your talents can change lives. Yours included.
This Administrative Associate II will be responsible for:
Transcribing and typing correspondence, forms, reports, manuscripts and other materials.
Preparing documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreading and editing materials for grammar, punctuation and spelling.
Answering, screening and routing telephone calls and greeting and directing patients/families, visitors and staff. Providing routine and/or standardized information within scope of knowledge and authority. Drafting responses to routine correspondence.
Scheduling appointments and meetings and maintains personal calendars for physician/supervisor(s). Reserving meeting locations, ordering refreshments and preparing meeting agenda and other materials. Preparing travel arrangements as necessary.
Assisting in organizing and scheduling conferences, seminars and other department sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services and performing other related duties as assigned.
Maintaining departmental files, records and databases. Entering information from source documents into computer databases and/or spreadsheets, compiling, printing and distributing periodic reports, mailing labels and other information as needed.
Monitoring and maintaining office equipment and supply inventory.
Reordering standard office supplies according to established guidelines and requesting equipment repair services as needed. Receiving and reconciling supply orders and invoices, identifying and resolving delays, billing errors or discrepancies.
Preparing, routing and tracking routine administrative forms and documents. Routing materials for required authorizations and monitoring receipt by final destination. Communicating with other hospital departments to resolve delays and errors.
Performing routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials and sorting, collating and distributing documents.
Providing positive and effective customer service that supports departmental and hospital operations.
In order to qualify you must have:
A high school level of educational development and up to one year of basic secretarial training and six to twelve months of previous experience.
Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2852218
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.