GENERAL STATEMENT OF RESPONSIBILITIES:

Responsible for the installation, configuration, and maintenance of telephone switch equipment, telephony networks and related software peripherals. Prepares and maintains documentation for switch operations, office installations, wiring diagrams, as well as maintenance of fixed assets inventories.

EXAMPLES OF DUTIES:

1. Install and replace switch components and configure them for line layout.
2. Configure handset settings for proper operation.
3. Load designated software and configure settings for inter-operability.
4. Install telephone and network wiring and test for continuity.
5. Install and configure telephone user accounts, access authorizations, directory structures, roaming configurations, speed dial and outside routing of calls.
6. Design and write batch files and programs for telephony reporting.
7. Perform and document switch backups.
8. Schedule outside repair services and replacements, as needed.
9. Prepare reports, as assigned.

MINIMUM QUALIFICATIONS:

1. In-depth knowledge of Mitel phone switches, voice mail, call routing, and IP & E911 at multiple locations.
2. Knowledge of the materials, parts, and supplies used in the operation and repair of switch equipment and related peripherals.
3. Two years' telephony provisioning experience (voice & data).
4. Knowledge of Windows based software and PC functions.
5. Ability to work with MS Excel & MS Word applications.
6. Valid Massachusetts driver's license.

COMPENSATION:  $17.50 per hour, 18 hours per week. Part-time, non-benefited, non-unit position.

APPLICATION DEADLINE:  Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu  for information on Cape Cod Community College.

This appointment is subject to the FY2020 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly-accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies.  The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

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