The Operations Division serves the four Tufts University campuses: the main Medford/Somerville campus, the Boston Health & Sciences campus, the School of the Museum of Fine Arts at Tufts and the Grafton Veterinary campus together encompassing 170 buildings and 5.1million gross square feet. A broad range of services are provided to support the university campuses including facilities services, dining services, event services and public safety. Together, these functions are responsible for the efficient, cost effective and safe operations of our university as well as the maintenance and management of our university assets to support our research and educational mission, vision and values.
Under the direction of the Executive Director for Operations, the Labor Relations Director/Manager is responsible for the overall strategic planning and management of the labor and employee relations programs for the Division. Drawing upon their knowledge of labor law, collective bargaining trends, economic and wage data, the Labor Relations Director/Manager interprets and administers employees' contracts with respect to grievances, wages or salaries, employee welfare, healthcare benefits, union practices, and other stipulations. The position requires hands on experience in union environments, in leading contract negotiations, conflict resolution, positive employee relations and grievance handling. The Labor Relations Director/Manager works closely with Division Management, Human Resources and the Office of University Counsel (OUC) to create labor relations programs, tools and resources to support the creation of alignment, consistency and accountability in the management of labor issues across the Operations Division. The Labor Relations Director/Manager:
Administers and manages labor contracts; provides interpretation of labor contracts to managers and employees; in collaboration with Division management, Human Resources (HR) and the Office of the University Counsel (OUC), oversees processes for review and resolution of employee grievances.
In partnership with Division, Human Resources and OUC leadership, serves as a key representative in the University's bargaining team in contract negotiations with recognized employee organizations. Maintains current knowledge of employee and labor relations trends, legal decisions, and statutory changes; conducts research necessary to support contract negotiations and employee relations. Uses appropriate negotiation strategies to develop bargaining goals and negotiate contracts consistent with the University's goals.
Facilitates on-going communication and working relationships with employee representative organizations including coordination of joint labor-management committees.
Develops and recommends to the Division, HR and OUC the policies and procedures concerning employee relations and personnel practices.
Partners with OUC to investigate and respond to complaints from the National Labor Relations Board, Department of Labor and other agencies.
Will assist OUC in preparing management defense strategies for arbitrations; unfair labor practice complaints and other legal proceedings. Participates in the development and delivery of management training programs designed to advance the people management skills of the University's management staff and support positive employee relations.
Performs other related duties as assigned.
Bachelor's Degree in Business Administration, Human Resources or related field. Five or more years progressively responsible, professional experience in employee relations, collective bargaining and labor relations activities
Experience must include leading contract administration, grievance processing, performance management and disciplinary activities, as well as facilitating on-going communication and working relationships with employee representative organizations and other company stakeholders.
Proficient knowledge of employment, wage and hour, FMLA and EEO laws.
Advanced degree and/or professional certifications preferred and /or JD preferred.
Additional language fluency preferred.
Experience working with commercial Human Resource Information Systems, time keep and payroll systems preferred.
Knowledge and skills :
Principles and practices of employee and labor relation, collective bargaining and employment laws
Excellent interpersonal and coaching skills
Effective written and oral communications, listening, presentation, group facilitation; influencing and negotiations
Effective use of mediation and conflict resolution techniques
Ethical and has the ability to keep information confidential
Proficiency in partnering with business leaders to drive strategies
Proven ability to influence and achieve results through others
Ability to establish credibility with numerous constituents
Ability to manage multiple projects and meet deadlines
Ability to complete projects and assignments with minimal supervision
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Primary Location: United States-Massachusetts-Medford/Somerville
Organization: Office of VP Operations
Employee Status: Regular Schedule: Full-time
Job Posting: May 24, 2019, 3:13:26 PM
Internal Number: 19001442
About Tufts University
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.