JOB SUMMARY: Reporting to the Senior Associate Director of Student Financial Services, the Assistant Director will join a service-oriented team and will be responsible for counseling students and parents in the areas of financial aid and student accounts. They will also act as administrative computing lead for the office’s financial aid software and support data needs and reporting for financial aid and student accounts.
Provide top level customer service, advice, and counseling to students and families as they make decisions about college planning and financing.
Perform need analysis and award aid to a caseload of incoming and returning financial aid applicants.
Work independently to review and award financial aid to applicants under a tight timeline. This requires some night and weekend work.
Perform PowerFAIDs set up, testing, maintenance, packaging formulas and reports; oversee interfaces between Slate, Ellucian Colleague, and the data warehouse; and coordinate ISIR, CSS Profile and IDOC imports.
Assist in the preparation of statistical, budget, and survey reports including IPEDS, COFHE, CDS, etc.
Maintain knowledge of federal and institutional financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal, state, and institutional financial aid funds.
Experience with PowerFAIDs and related financial aid software, including COD, NSLDS, Informer for Ellucian, SAP BusinessObjects.
Experience with Institutional Methodology and need analysis.
Counseling experience in a higher education setting.
Knowledge of Federal Title IV and state regulations.
Proficiency in Spanish or Mandarin.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Extended time on computer.
Must comply with all federal, state, and institutional regulations and policies related to financial aid.
Special Instructions for Applicants
Apply online by application deadline. Application materials must include 1) a cover letter summarizing interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3 professional references.
About Mount Holyoke College
As the first of the Seven Sisters, the female equivalent of the once predominantly male Ivy League, Mount Holyoke established higher education for women as a serious endeavor. Our long, distinguished history of educating leaders arises from a powerful combination of: academic excellence in a global learning environment; a tight-knit, diverse, and international community; a worldwide network of influential alumnae; the conviction that women can and should make a difference in the world.