Location: Fall River, MA Category: Professional Posted On: Tue Mar 19 2019 Job Description:
STATEMENT OF DUTIES:
The Director of Financial Aid provides senior-level vision, leadership, and administrative direction to the College's financial aid and financial literacy initiatives. As a member of the Vice President of Student Services and Enrollment Management's leadership council, the Director is responsible for awarding approximately $15M in grants and $7M in loans to approximately 4,500 students each year. The Director is responsible for collaborating with the leadership of Student Services and Enrollment Management, Information Technology Services, and Administration & Finance to create and maintain a positive atmosphere of student-centered service, with an emphasis on customer service and the use of technology to facilitate access and encourage student retention on campus. Finally, the Director works collaboratively across the College to ensure shared governance, transparency, and assessment practices while helping to move the College towards comprehensive, innovative solutions to meet the evolving needs of the Bristol community.
SUPERVISION RECEIVED: Reports to the Dean of Enrollment.
SUPERVISION EXERCISED: Oversees Financial Aid staff, including full-time financial aid administrators and clerical staff, as well as several part-time employees.
DUTIES AND RESPONSIBILITIES:
Responsible for the administration of federal and state grant, loan, and student employment programs, totaling $25M in FY18, at one of Massachusetts' larger community colleges.
Supervise and coordinate the awarding of financial aid funds to individual students, and oversee the maintenance of financial aid records in accordance with applicable laws and regulations. Collaborate with Administration & Finance and Student Accounts.
Work in collaboration with Bristol's TRIO Programs to support U.S. Department of Education Annual Performance Reporting (APR) process including Grant Aid for TRIO Student Support Services (SSS) participants.
Maintain and update office policies and procedures in compliance with state and federal regulations.
Determine the effectiveness of the student financial aid programs through preparation and analysis of statistical reports using Ellucian, the College's student information system, as well as other available information.
Meet regularly with the Student Services and Enrollment Management leadership team to collaboratively develop and monitor effective strategies related to the recruitment and retention of students (e.g. collaboration with College Access on Pell Initiative, implementation of a financial counseling model for families, etc.)
Provide timely data reports and analysis to College leadership, including the President's Leadership Team, Enrollment Management, Administration & Finance, Academic Affairs, and Institutional Research, Planning & Assessment. Participate in the College's data governance structure.
Build, administer, and evaluate the Financial Aid budget. Work closely with Student Services and Enrollment Management leadership to develop annual budget proposals.
Supervise, develop, and lead all Financial Aid staff. Conduct regular performance evaluations to ensure continuous improvement and identify potential opportunities for growth. Work closely with Human Resources to create talent development plans and implement appropriate performance improvement plans.
Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to both service excellence and student learning and development.
Provide leadership and advocacy for personnel involved in the recruitment and support of minority student and other underrepresented student populations.
Aid in the development and execution of a Strategic Enrollment Management (SEM) plan through active participation as a member of the SEM Steering Team.
Provide professional development opportunities and training to the Enrollment Management departments and units as needed.
Perform other related duties as assigned.
Master's Degree in Business Administration, Education, Counseling, or related field.
Five years of Financial Aid experience, including demonstrated knowledge and understanding of federal and state policies and procedures, in a higher education setting.
Demonstrated leadership and supervisory skills, as well as evidence of attention and commitment to issues of diversity and inclusion.
Strong analytical skills and experience working with integrated technologies for student information and data management, such as Blackboard and Banner.
Demonstrated experience with A-133 reporting and federal compliance requirements.
Excellent communication, organizational, and interpersonal skills and the ability to work cooperatively as a member of a team.
Demonstrated experience of successfully working with students and families to help them understand how to pay for college, make good decisions regarding the use of financial aid, manage debt, and resolve their financial aid challenges.
The ability to work effectively with a diverse faculty, staff, and student body.
Expertise in administering financial aid in a community college setting.
Demonstrated proficiency with SCT Ellucian Banner.
Demonstrated grant writing experience.
Demonstrated TRIO program experience.
Ability to speak a language in addition to English
POSITION STATUS: This is a full-time, non-unit position with benefits, some nights and weekends required.
HIRING SALARY: $85,000 - $100,000, commensurate with education and experience.
EXPECTED START DATE: June 2019
Internal Number: 108483
About Bristol Community College
Bristol Community College is a comprehensive, public community college accredited by the New England Association of Schools and Colleges (NEASC), offering degree and certificate programs that give our students the skills they need to transition successfully to the workforce, to a four-year institution or promote individual opportunity. As one of fifteen Massachusetts community colleges, BCC offers a wide range of educational programs and community services. It develops and presents programs for the entire community, from children to senior citizens, and it is well known for its friendly atmosphere and a faculty that cares about its students. We serve more than 11,987 students at campuses in Fall River, New Bedford, Attleboro, Taunton, and online. The Workforce Education Institute develops active partnerships with business and industry, preK-12, colleges and universities, and social service agencies to maintain relevance and effectiveness of all credit and noncredit programming. The College enrolls over 18,667 students a year in community services program, in workforce development, adult literacy, personal enrichment, and our Kids College program. We value and respect diversity with...in Bristol Community College and the world while preparing well-rounded learners for employment and for life. BCC is a signatory to the American College and University Presidents Climate Commitment and as such is actively committed to sustainability throughout all areas of the College.